Privacy Policy & Messaging Terms

Last updated: May 25, 2026

About this business

Loaded Miles (also operating as “Loaded Mile Success”) is a product of New Age Freedom LLC, a U.S. limited liability company. We build financial record-keeping and analytics tools for trucking lease operators and owner-operators — helping independent drivers understand their carrier settlement, their true net, and their real cost per mile. Our public website is loadedmiles.com; our subscriber application is provided at app.loadedmiles.com.

Contact: dennis@loadedmiles.com — New Age Freedom LLC, operator of Loaded Miles.

Information we collect

Depending on how you use Loaded Miles, we may collect:

The free calculator on this website runs entirely in your browser; the figures you enter there are stored locally on your own device and are not transmitted to us.

How we use your information

We use the information above to operate the service, calculate and display your numbers, communicate with you about your account, deliver the messages you have requested (including the SMS notifications described below), provide support, and meet legal obligations. We do not use your information to make automated decisions that produce legal effects about you.

SMS / text-messaging program

Loaded Miles (New Age Freedom LLC) sends transactional, driver-initiated text messages to the truck drivers and owner-operators who use the platform. Specifically: confirmations after you upload a document through the app — for example, a settlement statement, receipt, or bill of lading. Every message you receive is in direct response to an action you took inside the app. This is a transactional, non-marketing messaging program.

Account communication is sent via email, not SMS. Application status, support, billing, and account changes are emailed to the address on file. We do not text drivers about account-level matters, and we do not send dispatch notifications, marketing, promotional, or unsolicited content via SMS.

How you opt in (consent): A driver or operator provides their mobile number through any of the following paths: (a) submitting the application form at app.loadedmiles.com/apply with the optional phone field completed, where the consent disclosure shown beside the field constitutes opt-in; or (b) entering their phone number into their Loaded Miles account profile after sign-in. Providing your number through either path is your consent to receive the transactional confirmation messages described here. The phone field is optional; consent is not a condition of any purchase or service. The opt-in flow and the exact consent disclosure shown at sign-up are documented publicly at www.loadedmiles.com/sms-optin.html.

Message types & frequency: Messages are transactional document-upload confirmations (e.g., "Loaded Miles: Settlement statement uploaded successfully — view it in Income & Expenses."). Message frequency varies based on how often you upload documents through the app.

Cost: Message and data rates may apply, according to your mobile carrier’s plan.

Opt out / help: You can opt out at any time by replying STOP to any message; you will receive one confirmation and then no further texts. Reply HELP for help, or contact us at dennis@loadedmiles.com. Carriers (e.g., AT&T, Verizon, T-Mobile) are not liable for delayed or undelivered messages.

Privacy of mobile data: We do not sell or rent your mobile phone number. Mobile opt-in information and phone numbers are never shared with third parties or affiliates for their marketing or promotional purposes. Phone numbers are used only to deliver the transactional confirmation messages you have requested, and are shared only with the messaging service providers (such as our SMS carrier) strictly as needed to send those messages.

How we share information

We do not sell your personal information. We share it only with service providers that help us operate (for example, hosting, email delivery, routing, and SMS delivery), and only to the extent needed to provide the service; with your carrier or fleet where you are affiliated with one through the platform; and where required by law. As stated above, mobile opt-in data and phone numbers are never shared for third-party marketing.

Data retention & security

We keep your information for as long as your account is active or as needed to provide the service and meet legal, tax, and accounting requirements, after which we delete or anonymize it. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your choices

You may access or update your account information, opt out of SMS by replying STOP, and request deletion of your account data by contacting dennis@loadedmiles.com. Depending on where you live, you may have additional rights over your personal information; contact us to exercise them.

Children

Loaded Miles is a business tool intended for adults and is not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. We will revise the “Last updated” date above and, for material changes, provide additional notice where appropriate.

Contact us

New Age Freedom LLC — operator of Loaded Miles
Email: dennis@loadedmiles.com
Web: loadedmiles.com