Privacy Policy & Messaging Terms
Last updated: May 25, 2026
About this business
Loaded Miles (also operating as “Loaded Mile Success”) is a product of
New Age Freedom LLC, a U.S. limited liability company. We build financial record-keeping and
analytics tools for trucking lease operators and owner-operators — helping independent
drivers understand their carrier settlement, their true net, and their real cost per mile. Our public
website is loadedmiles.com; our subscriber application is
provided at app.loadedmiles.com.
Contact: dennis@loadedmiles.com — New Age Freedom
LLC, operator of Loaded Miles.
Information we collect
Depending on how you use Loaded Miles, we may collect:
- Account information you provide — name, email address, and (for drivers and operators)
mobile phone number, carrier/fleet affiliation, and equipment details.
- Operational data you enter — settlement figures, deductions, expenses, mileage, and load
or trip details used to produce your numbers.
- Usage and device data — basic, cookie-free analytics about how the website and app are
used, to keep the service working and improve it.
The free calculator on this website runs entirely in your browser; the figures you enter there are
stored locally on your own device and are not transmitted to us.
How we use your information
We use the information above to operate the service, calculate and display your numbers, communicate
with you about your account, deliver the messages you have requested (including the SMS notifications
described below), provide support, and meet legal obligations. We do not use your information to make
automated decisions that produce legal effects about you.
SMS / text-messaging program
Loaded Miles (New Age Freedom LLC) sends transactional, driver-initiated text messages to
the truck drivers and owner-operators who use the platform. Specifically:
confirmations after you upload a document through the app — for example, a settlement
statement, receipt, or bill of lading. Every message you receive is in direct response to an
action you took inside the app. This is a transactional, non-marketing messaging program.
Account communication is sent via email, not SMS. Application status, support, billing,
and account changes are emailed to the address on file. We do not text drivers about
account-level matters, and we do not send dispatch notifications, marketing, promotional, or
unsolicited content via SMS.
How you opt in (consent): A driver or operator provides their mobile number through any
of the following paths: (a) submitting the application form at
app.loadedmiles.com/apply with the optional phone
field completed, where the consent disclosure shown beside the field constitutes opt-in; or
(b) entering their phone number into their Loaded Miles account profile after sign-in.
Providing your number through either path is your consent to receive the transactional
confirmation messages described here. The phone field is optional; consent is not a condition of
any purchase or service. The opt-in flow and the exact consent disclosure shown at sign-up are
documented publicly at www.loadedmiles.com/sms-optin.html.
Message types & frequency: Messages are transactional document-upload confirmations
(e.g., "Loaded Miles: Settlement statement uploaded successfully — view it in Income &
Expenses."). Message frequency varies based on how often you upload documents through the
app.
Cost: Message and data rates may apply, according to your mobile carrier’s plan.
Opt out / help: You can opt out at any time by replying STOP to any message; you will
receive one confirmation and then no further texts. Reply HELP for help, or contact us at
dennis@loadedmiles.com. Carriers (e.g., AT&T,
Verizon, T-Mobile) are not liable for delayed or undelivered messages.
Privacy of mobile data: We do not sell or rent your mobile phone number. Mobile
opt-in information and phone numbers are never shared with third parties or affiliates for their
marketing or promotional purposes. Phone numbers are used only to deliver the transactional
confirmation messages you have requested, and are shared only with the messaging service
providers (such as our SMS carrier) strictly as needed to send those messages.
How we share information
We do not sell your personal information. We share it only with service providers that help us
operate (for example, hosting, email delivery, routing, and SMS delivery), and only to the extent
needed to provide the service; with your carrier or fleet where you are affiliated with one
through the platform; and where required by law. As stated above, mobile opt-in data and phone
numbers are never shared for third-party marketing.
Data retention & security
We keep your information for as long as your account is active or as needed to provide the service and
meet legal, tax, and accounting requirements, after which we delete or anonymize it. We use reasonable
administrative and technical safeguards to protect your information, though no method of transmission
or storage is completely secure.
Your choices
You may access or update your account information, opt out of SMS by replying STOP, and request
deletion of your account data by contacting dennis@loadedmiles.com.
Depending on where you live, you may have additional rights over your personal information; contact us
to exercise them.
Children
Loaded Miles is a business tool intended for adults and is not directed to children under 13. We do
not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. We will revise the “Last updated” date above and, for
material changes, provide additional notice where appropriate.
Contact us
New Age Freedom LLC — operator of Loaded Miles
Email: dennis@loadedmiles.com
Web: loadedmiles.com